- Passport or Emirates ID is mandatory to be carried.
- Children below 12 years of age are not allowed.
- The height, weight and age restrictions are as follows :
- Age criteria : Guests aged between 12 and 65 years will be allowed (Minors under 18 years require the consent of their parent/s in person)
- Weight criteria : Guests weighing from 30 to 120 kgs will be allowed.
- Height criteria : Guests with height ranging from 130 cm to 200 cm will be allowed.
- Wear modest and comfortable clothing (no loose dresses, skirts, flip flops, loose footwear, or long and loose scarves).
- Please notify the Sky Views staff of any disability, intellectual or physical, that would prevent you from completing the physical and mental tasks throughout the experience.
- Please notify the Sky Views staff of any pre-existing health conditions, including any physical limitations or medical conditions including but not limited to neck weakness, back weakness, broken bones, heart conditions, nervous disorders, motion sickness, epilepsy, or if pregnant.
- Ticket is valid the date and time slot selected.
- Our terms and conditions prohibit eating, drinking, and smoking inside the vehicle during any tour that includes transfer services
Note: The Sky Views Observatory can only be accessed through Tower 1, it is essential to inform guests to proceed directly to Tower 1 for access to the observatory.
In addition to the above please note: Sky Views can be accessed through The Address Sky View Tower 1 Level 1, entry point next to residence entrance or via The Dubai Mall metro link to the main entrance of Sky Views - Level 1 (next to Marina Pharmacy).
Important Update: Please note that the Sky View Observatory will be operational from 10:00 AM to 1:30 PM on December 31, 2024.