- Please bring a valid photo ID/passport with you as it is required to be displayed at the entrance.
- No Show policy: Failure to report on time will result in a no show, and no rescheduling or refund will be provided.
- No outside food or beverages allowed.
- Visitors are allocated a maximum of 1 hour in each conservatory.
- Kindly note that no re-entry allowed.
- Guests are prohibited from bringing food and drinks into the Park.
- The venue reserves the right to refuse entry in case of non-compliance with park rules and regulations.
- The management is not responsible for any loss, injury, or damage sustained during the visit.
- Children must be accompanied by an adult at all times.
- Please provide the exact hotel address during the booking process for smooth arrangements (if transfers selected)
- Transfer service will be available only from 7:30 am to 10:00 pm.
          Important Update:
- Floral Fantasy will be closed for maintenance from 14th May, 25th June, 30th July, 27 Aug, 24th Sep, 22-Oct, 12-Nov and 17th Dec 2025.
- Floral Dome will be closed for maintenance on  20-May, 24-Jun, 15 July, 12- Aug, 2-Sep, 14-Oct, 25-Nov 2025
- Cloud Forest will be closed for maintenance on  07th April, 26th May, 23-June, 14-July, 11-Aug, 1-Sep, 13-Oct, 10th Nov 2025 
- Supertree Observatory will be closed for maintenance until further notice. 
          Transfers will be provided from below mention areas only: 
- Geylang lor 1-22
- Little India
- Orchard
- Tanjong Pagar
- Chinatown
- Village Hotel Bugis
          Waiting Time Policy for transfers: 
- Sharing Transfers: 05 Minutes
- Private Transfers: 15 Minutes
           Please check the official attraction website on the day of your visit for the operational timings to avoid any inconvenience.