Privacy Policy

The website mapster.ae is owned by OÜ Mapstertours, which is the controller for your personal data.

We use this Privacy Policy, which defines how we process information collected from mapster.ae, and the reasons why we need to collect certain personal data about you. Therefore, you should read this Privacy Policy before using the mapster.ae website.

We care about your personal data and ensure its confidentiality and security.

Personal information we collect:

When visiting mapster.ae, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, etc., and some of the installed cookies on your device. Additionally, when you browse the website, we collect information about individual pages or products you view, the sites or search terms that directed you to the website, and how you interact with the website. We refer to this automatically collected information as 'Device Information.' Furthermore, we may collect personal data that you provide to us (including name, surname, address, payment information, etc.) during registration to fulfill an agreement.

Why we process your data?

Our main priority is the security of our clients, which is why we need to process the minimum amount of user data: exactly what is necessary for the operation of the website. The information collected automatically is only used to identify potential violations and obtain statistical information about the use of the website. This statistical information is not collected in a way that can identify a specific user of the system.

You can visit the website without telling us who you are and without disclosing any information that could identify you as a specific person. However, if you want to use certain features of the website, receive our newsletter, or other information by filling out a form, you may provide us with personal data such as your email address, name, surname, address, organization, phone. You are not obliged to provide us with your personal data, but in this case, you will not be able to use certain features of the website. For example, you will not be able to receive our newsletter or contact us directly through the website. Users who are unsure about what information is mandatory can contact us at info@mapster-guides.com.

Your rights:

If you are a resident of Europe, you have the following rights related to your personal data:
   Right to information.
   Right of access.
   Right to rectification.
   Right to erasure.
   Right to restrict processing.
   Right to data portability.
   Right to object.
   Rights regarding automated decision-making and profiling.

If you want to exercise these rights, please contact us using the contact information provided below.

Additionally, if you are a resident of Europe, please note that we process your information to fulfill contracts that may be entered into with you (e.g., if you place an order through the website) or otherwise to pursue our legitimate business interests as listed above. Also, note that your information may be transferred outside of Europe, including to Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Keep in mind that we are not responsible for the privacy policies of such websites or third parties. We recommend that you check when leaving our website and read the privacy statements of each website that may collect personal information.

Information security:

We protect the information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We take reasonable administrative, technical, and physical security measures to protect against unauthorized access, use, alteration, and disclosure of personal data under its control and storage. However, the transmission of data over the Internet or a wireless network cannot be guaranteed.

Legal Disclosure:

We will disclose any information we collect, use, or receive if required or permitted by law, such as in accordance with a court subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Contact Information:

If you want to contact us to learn more about this Policy or have any questions regarding individual rights and your Personal Information, you can send a letter to the address info@mapster-guides.com.